Targ8 Limited Returns Policy
We hope that you enjoy the range of products we offer. Below is our returns policy and we suggest you read it through before purchasing any items from our online store. If you cannot find the information you are looking for, use contact-us form on our website, and our Customer Service team will be more than happy to assist you.
How to return items:
You can return items to us within 14 days for refund at your own expense and using your chosen carrier. You must obtain proof of postage. Please DOWNLOAD and enclose the completed copy of the Return Form and send it to:
Targ8 Limited
497 Rochfords Gardens
Slough, Berkshire
SL2 5XF
United Kingdom
Items are returned at the customer’s own risk, and we cannot accept liability for any returns damaged or lost in transit. Your order must be returned to us unopened and unused with the original packaging, with any protective wrappings and any cards or tags included. All returns are quality checked and items that do not meet our returns policy will be declined and may be sent back to you.
Refunds that are accepted will be credited to the payment method used to place the order (excluding the initial delivery cost). We are unable to issue refund receipts.
Item is damaged
We do make every effort to ensure your order is delivered in good condition however, occasionally some products can get damaged during delivery, so we ask you to inspect your order upon receipt. If your order has arrived damaged, you must email us photos within 3 days of receiving your order. If an item in your order is faulty, you must email us photos within 7 working days.
Please email clear photos to us, including photos of how the box arrived at sales@targ8-ltd.com and we will get back to you as soon as we can to resolve this. If you keep your item for longer than the above, we will consider that your order as accepted.
Important information
If for any reason, you wish to return a product bought from Targ8 Limited, your statutory rights are not affected under the Distance Selling Regulations. Items are returned at the customer’s own expense and risk. For larger or bulky items, we recommend to insure your return and that you obtain a free Certificate of Posting as we cannot be held responsible for any returns that arrive damaged or fail to arrive.